Frequently Asked Questions
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Yes, WestHost features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Finally, WestHost is constantly adding new and exciting software applications that can be installed automatically through the control panel at any time.
Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.
Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium. The Business plan is the least expensive way to get everything you need to start selling online.
DebiHost can host any domain name. However, we only offer a limited assortment of domains that can be registered or transferred to us.
The earning potential as a Reseller is practically limitless. The reseller program allows you to charge whatever you want and sell as many Web hosting plans as you would like. The Reseller program also allows you the ability to create and customize your own plans, for even greater flexibility and higher margins.
As the Reseller you are responsible for collecting payment from your clients individually. We will bill you directly for your Reseller hosting plan according to the billing cycle you selected when signing up.
When you register a domain name with DebiHost, you will have full ownership of your domain name. This means that you can move your domain name somewhere else or modify it however you want. You have full control over your domain name.
From the time you change the DNS on your domain name to point to our name servers it will take approximately 12-24 hours for the change to propagate throughout the Internet and become active. During this time your website may be down until the change has fully propagated through the Internet.
Yes, you can have additional domain names point to your current account. All of our hosting plans have the ability to support multiple domains except for the Starter plan. You will have the option to point multiple domains at the same directory (e.g. domain.com and domain.net point to the same place), or to separate directories (e.g. domain1.com to /domain1directory/, domain2.com to /domain2directory/).
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.
Yes, our technical support center is open 24 hours a day and 7 days a week to provide our customers service, around the clock. You can receive Live Chat, Phone, and Help desk service from our 24 / 7 available customer support team for immediate problem resolution.
Your account will be setup immediately after sign-up. You will receive an account information email within 24 hours after signing-up. Should you not receive an initial email from us immediately after you sign up please feel free to contact us.
Reliability and customer service are two key points to consider. Debihost Solutions offers 99.99% Unix® uptime and 24/7 dedicated technical customer service, via phone or email.
The website templates included in the Web Hosting packages offer an inexpensive way to establish an Internet presence quickly. Our Website Builder Tool comes with a large variety of website design templates which can be easily customized to reflect your company's image and purpose.
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